The growing performance of food industry and Hungary's accession to the EU as well as increasing consumer awareness and the appearance of the private label products of the commercial chains represent just as many opportunities as challenges. They require continuous innovation and quick and dynamic response from food manufacturers as well as the capacity to produce consistently high-standard goods. With a focus on customer-centredness, our principal aim is to constantly produce excellent-quality food that meets the requirements of food safety as well. In order to be able to satisfy the demands of our growing clientele, we need to be aware of their expectations and take them into consideration both in the domain of manufacturing and development. Our goal is to make sure that each of our employees is familiar with our customers' needs, and that by the appropriate administration and regulation of our internal processes, we can boost customer satisfaction. With a view to that, ROYAL FRIGO INTERNATIONAL Kft. operates a quality assurance system that meets the requirements of the 2nd edition of IFS LOGISTICS, which is constantly maintained and improved by our company. During our continous developments, we ensure sustainability in line with the idea that sustainability is the kind of development which 'meets the needs [of the present] without compromising the ability of future generations to meet theirs'.